Max 10 per day per group

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Deviation Actions

Eric-S-Huffman's avatar
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My conversation with the help desk on the stupid " Max 10 per day per group " rule DA has tried to hide & lie about



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Chris
DeviantArt Support
  • Hi There,

    Thanks for your inquiry. I'm afraid this isn't a bug but rather an attempt to reduce group spam on site. Each member of a group is now only able to add up to 10 deviations to the group per day depending on your group's settings. Our data shows it was very rare for individual group admins to add more than that so the 100 and 1000 deviation options were not in use except to spread spam.

    While we regret the inconvenience this may cause, our investigation shows that 10 deviations per member of a group per day is quite generous. This means you can add 10 per day, each of your admins could add 10 per day, and each of your members could add 10 per day. If you have your group settings maxed out to allow 10 deviations into a group per day for each class and you have 100 people in your group that is 1,000 deviations being delivered to a watchers notification centre every day.

    Also, by clearing clutter from Notification Centres, we hope to be able to implement new enhancements in the future. We greatly apologize that we've found it necessary to enforce such a limit but unfortunately this was a necessary step we needed to take to ensure a safe and manageable groups experience. 

    Chris Carey 
    Customer Service Representative
    Community Operations
    ikue.deviantart.com

    DeviantArt

 
August 30, 2016, 9:34 AM
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Eric-Huffman
  • You data is not so much in error as it is a work of fiction.
    I would like to know the name of your supervisor as well as the name of the person/group that created and made the decision to implement this policy.

    Eric

 
August 30, 2016, 10:16 AM
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Chris
DeviantArt Support
  • Hi Eric,

    As I am the only agent that handles General Site questions and Bug Reports I am as high up as this goes. This decision was not taken lightly and decided upon by several departments as the best course of action. Should we find a more manageable solution in the future that will most certainly be taken into consideration.

    Chris Carey 
    Customer Service Representative
    Community Operations
    ikue.deviantart.com

    DeviantArt

 
August 31, 2016, 6:59 AM
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Eric-Huffman
  • Like Communism/Socialism the theory sounds wonderful... BUT doesn't work that way in practice.

    They Lie about it stopping Spam.. I can say that because ANY founder who's group is "spammed" just deletes whats there or doesnt accept the works and then changes the filtering process for regular members.. thats SOP for any founder for any group. So saying it it to combat spam is the purest baldfaced lie.

    The 2nd is their claim to have researched this? really/ when? how? where is that research? why not show it ( assuming they have it) and announce this change rather than just implement it on the sly and then claim various reasons after the fact? The reason is they don't HAVE any research to show any of this. I know this because I speak with more than one founder of more than one group and none of us have heard anything about this before it happened.. We all agree about handling any spam and never have complained about people doing such in our groups for the simple fact that being our groups WE are and did handle it ourselves without any whining to DA. that after all IS part of our JOB...
    Oh and one last thing...
    Given the benefit of the doubt.. perhaps they MAY implement a limit to what group members could do in a group... BUT where does that mean anything for contributors, Co-founders and founders? after all they are the Admins of that group and are/were made admins for a reason ( cuz they could say be trusted NOT to spam the groups they run???0 So placing universal limit on submissions even for admins doesn't make any sense.. Just take a founder.. It is his/her group.. THEY made the thing and if they want 1000 pieces of whatever in it that's their choice. As it is DA is saying that the admins do not have any say over what or in what quantity the persons own group can have or do. In effect taking away the admin rights of the founder of they group and reducing him to just above a member in his/her own group.

    Bottom line this whole thing is a behind the back lie about the reasons to do something and they cannot back up that lie in any way.
    It has been suggested by another friend of mine ( who is also a founder of her own group) that the reason they are doing this is tied to the price increase they tried to pass of as Core. They are losing money and we all know they have done nothing to update the website or the servers and that's prolly the problem. They cannot afford the bandwidth of the servers because of all they money they have lost thru "core" and other platitudes they pull ( try complaining about harassment, or sexual perversions , stolen art, or anything else a decent administrator team would handle. They have proven they will do NOTHING but send you a FAQ link and say "too bad so sad just block them and move on".
    In short nothing gets done here unless it is tied directly to income. They have lost HUGE amounts with the "core" fiasco and are shedding members left and right because they do nothing to keep people here except hold out the hand for more money.

    The fact is without groups such as mine and many others who have active founders who care about what happens in those groups and actively search/request art specific to the groups criteria DA is headed the same way as Myspace when they switched to the whole "Celebrity" format. Without groups to showcase "good" art and the admins who search that art out daily, there will be only two groups left. The "Elite" groups that show ONLY the art by "established" people and nothing else ( how can they with a 10 submission max limit) and no one will care since everyone will know it's just those people showing off their own stuff and page views will plummet and the artist will see that and stop submitting when the groups dont have anyone watching anymore OR you will have "all request groups" that take every piece anyone wants to submit and whatever artwork is posted there will be lost among every other piece and no one will know whats is there or even there is a reason to look. The 3rd alternative is the "DA search" But who wants to take the time to look up such things? that's another nitch groups filled since people "watched" groups that posted art they were interested in without trying to sort thru all the junk.. that's what group Admins ALREADY did for them.

    Now without groups showcasing a persons art everyone here will have to fall back on their own profile pages.. and no one will know what they post since there is no stable groups ( other than the two I mentioned) who will be showcasing their works.. so they will not get the free PR that the groups provide. Now this prolly wont effect those who post anything from their 3 year olds cow drawing or similar art... But for those who take what they do seriously there will no longer be a way to allow others and new people to see what they do.
    Now do you think a serious artists is going to stand for that little return on their works and continue to post it here or will they say "screw this" and accelerate the abandonment of the whole site leaving it to those who post nothing but selfies and Cow drawings.
    THEN lets see DA get "core" membership or any money from those people after the rest pull up stakes. So in essence DA is shooting itself in the head doing this and then trying to justify it by baldfaced lies.

 
August 31, 2016, 8:04 AM
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Chris
DeviantArt Support
  • Thank you for your feedback. I have passed it along to the development team. :)

    Chris Carey 
    Customer Service Representative
    Community Operations
    ikue.deviantart.com

    DeviantArt

 
September 1, 2016, 6:52 AM
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Eric-Huffman
  • What is the name of the person in charge of this development team and their contact information?

 
September 1, 2016, 1:33 PM
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Chris
DeviantArt Support
  • You're free to check out our About page for information about our team. :)

    Chris Carey 
    Customer Service Representative
    Community Operations
    ikue.deviantart.com

    DeviantArt

 
September 2, 2016, 6:32 AM
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Eric-Huffman
  • I did not ask for being told to look for any
    'About page" I asked for the name(s) n contact info for this development team and the same info on who has oversite over customer service.

 
September 4, 2016, 12:21 PM
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Chris
DeviantArt Support
  • Hi Eric,

    I have provided you with the page where you can locate this information.

    Chris Carey 
    Customer Service Representative
    Community Operations
    ikue.deviantart.com

    DeviantArt

 
September 6, 2016, 9:20 AM
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Eric-Huffman
  • Look back thru this whole message exchange and please show me where the information is that I may contact that "development team" ? ( and i do NOT mean " I am free to check out such and such a page." thats not an answer but avoiding the issue.

 
September 9, 2016, 12:21 PM
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Chris
DeviantArt Support
  • Hi,

    That is exactly what I meant. Our teams are listed quite prominently on the about page. If you are unwilling to visit it I'm afraid that is entirely up to you.

    Chris Carey 
    Customer Service Representative
    Community Operations
    ikue.deviantart.com

    DeviantArt

 
September 12, 2016, 8:51 AM
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Eric-Huffman
  • I see you find it difficult to answer direct questions and instead wish others to do the work for you.
    However I think you underestimate the Problems that you and your "development team" have and are causing the whole DA community as a whole. I know that you wish to hide behind the lie about this being about spam.. I know this to be true since I run a couple groups on here and that is/was controlled by the founder and there is/was no need to change any setting because of that. SO I know that is a lie as does all the other founders and administrators who run groups.. Now I have no need to lie but instead I will simply show you the error that you and those others are making by this stupid rule.
    Simply follow this link ~ support.deviantart.com/entries…
    And just by doing so I have done and been more helpful in providing real information rather than reiterating your statement about my unwillingness to go look at useless pages and provided you proper and real information rather than the bogus misrepresentation and lies given for this rule.

 
September 12, 2016, 12:35 PM
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Eric-Huffman
 
September 18, 2016, 10:13 AM
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Chris
DeviantArt Support
  • Hi,

    Just because the answer you have received is not the one you want to hear does not make it a "lie". I have given you all the information available, what you chose to do with it is entirely up to you.

    Chris Carey 
    Customer Service Representative
    Community Operations
    ikue.deviantart.com

    DeviantArt

 
September 19, 2016, 8:18 AM
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Eric-Huffman
  • your "spam" reason is the lie. I am a founder of two groups. Spam was fully under control by the settings I made for each level of membership. So your claim this is to fight spam is the first lie.
    The other is the lie that your investigation showed this. Here is the proof that was a lie.(support.deviantart.com/entries…) ALL are founders & admins of groups. ALL speak with other founders & admins of even more groups. NONE were consulted or heard of any Investigation" prior to this.
    That is the facts of the lies.
    Point is you have been caught lying and that is not what you want to see or hear. Now you have started buying people with free core memberships if they defend you lies. That isn't going to work either and proves you were dishonest from the start. Also given you had precanned messages ready n gave those canned messages out thru this help desk knowing that it was to cover the lies of this stupid policy not made by any "development team" who you do not dare name shows that you want to hide behind that lie as well.
    So if you want to continue to lie it is entirely up to you. I and everyone listed in that posting knows its a lie and we will continue to expose this to all of DA until those such as yourself lose what credibility you may have and are forced to take the responsibility for your own words and actions.

 
September 20, 2016, 2:34 PM
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JMCosplay's avatar
well let me know when i post to your groups or maybe someone can make one for you and you can be owner of it?